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HRHMortimer
Registered User
Dec 9 2012, 4:46pm
Post #1 of 16
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LOTR Marathon Missing Introduction
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I attended the marathon here in my area and we didn't get the special introduction by Sir Peter Jackson as promised in the promotional materials. One of the theatre workers explained that the company that distributes the films sent the intros too late (the day of the marathon) and the time it would take to download them would take too long for them to have them prepared to show. Did anyone else have the same problem in their market?
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Chopsta123
Mithlond
Dec 9 2012, 5:51pm
Post #2 of 16
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where was this advertised?
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HRHMortimer
Registered User
Dec 9 2012, 5:54pm
Post #3 of 16
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Right here on theonering.net
http://www.theonering.net/torwp/2012/11/04/64525-regal-cinemas-to-host-a-lord-of-the-rings-marathon-across-the-u-s-on-december-8th/
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brokenmandible
Registered User
Dec 9 2012, 7:54pm
Post #4 of 16
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Yes.  Ours was the same according to the thater manager. They arrive and are played off of hard drives and the drive didn't arrive for Saturday UPS. I wanted to give them more of a hard time about it, but they gave me the poster that was in the lobby for the marathon.
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Earl
Forum Admin
/ Moderator
Dec 10 2012, 6:16am
Post #5 of 16
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Wow, so you got something more permanent than digital bits :)
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By the way, welcome to TORn 
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AlatarielNoldo
Nevrast
Dec 10 2012, 1:16pm
Post #6 of 16
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Intro was missing at my theater as well...
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I never bothered to ask management about it though. I was already complaining about other things - namely the woman 4 seats over from me texting throughout FOTR and the poor sound quality, which they got fixed for ROTK (they didn't have the surround on!).
I'm hoping that the intro will be posted online sometime this week, maybe by Jackson himself, for those that did not get to see it.
But in Lindon Gil-Galad still maintained his power, and Sauron dared not as yet to pass the Mountains of Ered Luin nor to assail the Havens.
[The Silmarillion: Of the Rings of Power and the Third Age]
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HRHMortimer
Registered User
Dec 10 2012, 2:34pm
Post #7 of 16
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Thank you, I've been trolling the site for years, finally decided to join.
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HRHMortimer
Registered User
Dec 10 2012, 2:36pm
Post #8 of 16
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My next question would be, where do we complain about this? The theatre chain? The film company? Sir Jackson? I would like to see the intros, it was part of the package advertised for the event.
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Magpie
Elvenhome
Dec 10 2012, 3:01pm
Post #9 of 16
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well... I always try to find an approach other than complain for the first step :-)
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Sometimes, all it takes is asking.
Perhaps you (and other people) expressing your disappointment on Jackson's facebook page would gather some attention.
I try to include four things when I do this sort of thing:
One: a pleasant start - I loved XXX...
Two: an expression of disappointment or concern - but I was sorry to find that XXX...
Three: a clear statement of what I'm asking or hoping for - is it possible that XXX...
Four: thanks - thanks for considering it / looking into it...
What you want to convey is
That you are a person that consumes someone's product.
That you weren't/aren't happy and that's impinging on your desire to continue consuming their product.
That you can be made happy if ____ is done.
That gives them incentive to please you and gives them hope that they can and it's worth their effort to try. :-)
LOTR soundtrack website ~ magpie avatar gallery
TORn History Mathom-house ~ Torn Image Posting Guide
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HRHMortimer
Registered User
Dec 10 2012, 3:10pm
Post #10 of 16
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When I said "complain" I didn't mean it that literally, lol. Your well-thought-out answer is both psychologically sound and adult, which is the road I usually travel. I'll take your advice and start posting away! Thank you.
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Magpie
Elvenhome
Dec 10 2012, 3:32pm
Post #11 of 16
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There is a substantial contingency around that seems to feel that loud and vocal complaining is the only way to get action. I occasionally try to steer thought (in general) away from that mindset.
I think I've worked out this more 'adult' way by having to deal with my hot temper. lol. And, when pushed too far (as in, the nice, reasonable approach hasn't worked - or the offense has hit me very wrong), I have been known to stand in the front of the store and chew out a manager. But overall, it keeps me more sane and happy to at least hope someone will listen if I talk nicely. And I know that, at the person at the other end of my complaint is likely just a schmo like me... trying to make a living doing a job.
It sounds like this issue may be widespread. I hope your speaking up provides some results.
LOTR soundtrack website ~ magpie avatar gallery
TORn History Mathom-house ~ Torn Image Posting Guide
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Kristin Thompson
Nargothrond
Dec 10 2012, 8:47pm
Post #12 of 16
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The fact that it happened in more than one theater
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suggests that the theaters are not to blame. Digital copies of movies have to be "ingested" into the digital projector, which can be a complicated process involving "keys" (elaborate passwords) and so on.
It is most likely that the distributor, that is, Warner Bros., is to blame for not shipping the hard drives with the intro early enough to reach theaters. That said, it's rather mysterious why they would do so, since this is the core activity of their business. It might be that Peter did not get the intro recorded soon enough for the copies to be shipped out. Which is not like him, but it's possible.
In short, your local exhibitor probably is very upset about not having the intro and doesn't deserve to get complaints. It happened somewhere up the line.
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HRHMortimer
Registered User
Dec 10 2012, 9:08pm
Post #13 of 16
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Our local theatre manager explained the situation and I didn't fault him for the problem, I guess a letter to the distribution company is in order.
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Elessar
Doriath
Dec 10 2012, 9:48pm
Post #14 of 16
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We didn't have it either at the AMC I was at. Not that it was a big deal but I would have liked to see it, TORn commercial, and Weta commercial.
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RangerLady23
Menegroth
Dec 15 2012, 7:59pm
Post #15 of 16
(442 views)
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Yep same here in Grand Junction Colorado.
No introduction and doesn't that just stink a little?
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HRHMortimer
Registered User
Dec 17 2012, 12:13pm
Post #16 of 16
(695 views)
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Yes, it certainly does!
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